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Privacy Policy

THIS PRIVACY POLICY (“PRIVACY POLICY”) SETS FORTH THE MANNER OF COLLECTION, USE AND DISCLOSURE OF INFORMATION GATHERED ON THE PREDUSK WEBSITE. PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY CONTINUING TO USE THE SERVICES, OR ACCESSING THE WEBSITE YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE SAME, YOU MAY NOT ACCESS OR USE THE WEBSITE OR AVAIL OF THE SERVICES.

Predusk Technology Private Limited, a company duly incorporated in India (“Predusk” or “Company” or “We” or “Our” or “Us”), is a global ITes company, providing a wide range of secure high-quality back-office support related to finance, HR, digital marketing and customer support (collectively referred to as “Services“). The Company owns and operates the Predusk website www.predusk.com (“Website”).

This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information through our provision of Services. We are committed to safeguarding the privacy of the personal information that we process in the course of our business, including the personal information we receive from you (“you” or “your”). This Privacy Policy is prepared and published in accordance with the provisions of, the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 and other rules and regulations made thereunder.

For the purposes of applicable data protection law, Predusk is typically the “data controller” of any personal information provided to us (meaning that we determine the purposes of any personal data and the means of processing it).

By accessing the Website or otherwise using the Website, You expressly consent to Our collection, storage, use and disclosure of the Information (as defined hereunder) in accordance with the terms of this Privacy Policy. All information in this Privacy Policy applies to You unless otherwise indicated.

Please note: In this Privacy Policy the term ‘Personal Data’ shall mean any data about an individual/ organization/ company who is identifiable by or in relation to such data.

Information We Collect

  1. We Collect and process personal information to provide our Services effectively. The types of personal information we may collect include:
    • Name, email, password, country, city, contact number, and mailing address;
    • financial information, such as your banking details and any information relating to your income;
    • Information relating to the matter on which you are seeking our services;
    • Information exchanged with the Company or other users;
    • Technical information about the system, (IP) addresses, browser types, operating systems, and other technical data collected through cookies and similar technologies when you interact with our Website.
    • Personal information provided to us by or on behalf of our clients, or generated by us in the course or providing services to them, which may include special categories of personal data;
    • Information you provide through communication channels such as emails, chats, and phone calls.
  2. In addition to personal information, we may also collect and use non-personal information and other information, as indicated below (such information along with personal information as listed above are hereinafter collectively referred to as “Information”):
    • Statistical or demographic information that does not directly identify individuals, which we may use for purposes such as analysing usage trends and improving our Services;
    • We collect non-personal information during Website visits, including domain, host, IP address, operating system, browser type, and internet service provider. This information is not personally identifiable;
    • For enhanced Website responsiveness, we utilize cookies and electronic tools to gather data on individual interests. This includes server logs with details like web requests, IP addresses, browser type, language, date, time, and unique browser identifiers primarily for user authentication;
    • When accessing the Website via mobile, we may obtain location and device information, using it to provide service-related suggestions if needed.

The information you provide may be confidential, and we will maintain such confidentiality and protect your information in accordance with our professional obligations and applicable law. We have arrangements in place with personnel and service providers who may process your personal information, to ensure that confidentiality is maintained.

Use of Information

  1. We use Information for the following purposes:
    • To deliver the requested back-office support services and fulfill contractual obligations.
    • To communicate with clients, employees, and website visitors, including responding to inquiries and providing updates about our Services.
    • To process payments and manage billing-related activities.
    • To analyze usage trends, evaluate the effectiveness of our Services, and enhance the user experience.
    • To comply with legal obligations, resolve disputes, and enforce agreements.
    • Preventing fraud, and illegal activities, and protecting Website security, integrity, and users.
    • Addressing criminal activities, fraud, and breaches of any terms or policies as put forth by Predusk on its Website, or any arrangement in writing or otherwise.
  2. We do not sell, trade, or otherwise transfer to third parties Your Information. This does not include trusted third parties who assist Us in operating Our Website, conducting Our business, or servicing You. We may also release Your information when We believe release is appropriate to comply with the law, enforce Our Website policies, or protect Our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Sharing of Information

  1. For the purposes of operating the Website and providing Services, we may share Your Personal Data with business partners, administrators, vendors, agents, service providers, or affiliates. In cases of business disposition, such as mergers, sales or business acquisitions, we may transfer the collected information to the relevant third party.
  2. The Company unequivocally declares no sale of Your personal data to any third party. Exceptions include legal obligations or justified business purposes under relevant legal frameworks.
  3. Access to Your Personal Data is restricted to employees requiring it for job responsibilities. Disclosure circumstances include sharing with affiliates for internal business, and to third parties for legal, regulatory, or judicial requirements. In situations like mergers, acquisitions, or collaborations with third-party service providers and marketing partners, we ensure their obligation to safeguard Your Personal Data and comply with confidentiality commitments. Transfer of Personal Data beyond India’s borders adheres to pertinent data protection laws.

Data Retention

  1. We keep Your Personal Data and Information to enable Your continued use of the Website, for as long as it is required to fulfill the relevant purposes described in this Privacy Policy, like an ongoing contractual relationship or accounting needs, or when there is a legal storage need, like bookkeeping regulations or as may be required by law (including for tax and accounting purposes), or as otherwise communicated to You.
  2. Data will be retained by the Company as suggested hereinabove, however, no claim shall be made by You or any stakeholder for destruction of the Personal Data and Information at the Company’s discretion.

Data Security

  1. We use reasonable security measures to protect Information from unauthorized access, maintain data accuracy and help ensure the appropriate use/disclosure of Information. We host the Website in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders.
  2. We have implemented meticulous technical, organizational, and security protocols to avert the inadvertent loss, misuse, or unauthorized access, alteration, or disclosure of Your Personal Data. Furthermore, access to Your Personal Data is restricted to individuals such as employees, agents, contractors, and selected third parties, only when essential for legitimate business purposes and on a need-to-know basis. These authorized entities will exclusively process Your Personal Data based on Our explicit instructions and are strictly bound by rules of confidentiality.
  3. Additionally, We have established comprehensive procedures to address any suspected data security breaches. In situations where legal obligations dictate, We commit to promptly notifying You and relevant regulatory bodies of any suspected breaches.

Information Security

  1. Predusk is committed to maintaining the confidentiality, integrity, and availability of all information assets entrusted to us by our customers, employees, and partners. As part of this commitment, we have implemented an Information Security Management System (ISMS) in accordance with the ISO 27001 standard. For detailed information on our ISMS and related policies, please refer to our Information Security Policy document, accessible at [WIP].

Links to Third Party Websites and Advertising

  1. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Predusk, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. The Website may include links to third-party applications/websites/sites (“Third Party Sites”). Such Third-Party Sites are governed by their respective privacy policies, which are beyond Our control. Once You leave our Website, the use of any information You provide is governed by the privacy policy of the operator of the Third-Party Site You are visiting. That policy may differ from Ours. If You can’t find the privacy policy of any of these Third-Party Sites, You should contact the relevant Third Party Site directly for more information.
  2. We use third-party service providers to display ads on Our behalf across the internet and sometimes on this Website. They may collect anonymous information about Your visits to Our Site. They may also use information about Your visits to this and other Websites to target advertisements for goods and services.
  3. This anonymous Information is collected through the use of a pixel tag, which is a standard technology used by most major websites in the industry. No personally identifiable information is collected or used in this process.

Cookie Policy

We use cookies and similar tracking technologies on Our Website. For more information on how We use cookies and your choices regarding them, please refer to our Cookie Policy. By continuing to use our website, you consent to the use of cookies as described in our Cookie Policy.

GDPR Compliances

  1. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR) regarding your personal information, including the right to access, rectify, object, restrict, withdraw or erase your data. To exercise these rights or if you have any questions about Our handling of your personal information under GDPR, please contact us at +91 982 888 5432.

Payment Gateway

  1. The Company does not store any account-related information or any credit/debit card details. Our Website may utilize third-party payment gateways to facilitate secure transactions. When you make a purchase or payment through our Website, you may be required to provide payment details such as credit/debit card information. Please note that we do not store any payment information on our servers. Your payment details are processed securely by our third-party payment service providers, and their use of your personal information is governed by their respective privacy policies. We encourage you to review the privacy policies of these third-party providers to understand how your information is handled during the payment process.”

Children

  1. To use the Website, You agree that You must be the minimum age as described in clause 2 below or older.
  2. The minimum age for these purposes shall be 18 (eighteen) years, however, where local laws require that You must be older for the Company to be able to lawfully provide the services over the Website to You then that older age shall apply as the applicable minimum age.
  3. Where You are under the age of 18 (eighteen) years or the age of majority in Your jurisdiction, You must use the Website under the supervision of Your parent or legal guardian, wherein the parent or legal guardian shall be responsible for the Website access.
  4. Predusk does not knowingly collect any Personal Identifiable Information from children under the age of 18 (eighteen) years. If you think that your child provided this kind of information on our Website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Notice

  1. Every request made to the User for consent with regard to the processing of the Personal Data shall be accompanied or preceded by a notice given by the Company to the User, informing the User of the Personal Data and the purpose for which the Personal Data is proposed to be processed. Further, the notice shall include the right to withdraw and the right to seek grievance redressal by the User.
  2. The notice shall also include the manner in which the User may make a complaint to the Data Protection Board as may be prescribed under the provisions of law time being in force.

Changes to this Privacy Policy

  1. As We update, improve and expand the Website, this Privacy Policy may change at Our sole discretion without notice, so please refer back to it periodically as You will be deemed to be governed by the terms of such modified Privacy Policy, as it comes into effect from time to time.

Disclaimer

  1. In case any Personal Data is shared by You with the Company, which is not requested by the Company during registration, (whether mandatorily or optionally), the Company will not be liable for any information security breach or disclosure in relation to such information.

Contact Us

  1. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at +91 982 888 5432.

By using our Services or interacting with Our Website, you consent to the collection, use, and disclosure of personal information as described in this Privacy Policy.

Thank You for using the Website!

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